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Monday, June 20, 2005

Mumbai BPO cyber sex pictures

Courtesy: Hemal Ashar / Mid-Day

Mumbai, Jun 11: Sleazy photographs taken by a strategically-placed camera in a leading Business Process Outsourcing (BPO) unit has put the call centre in a quandary about how to react.

The call centre (whose name is being withheld) says it is looking at legal options about how to tackle the photographs doing rounds on the Internet as the sex pictures have their company name above them.

They show a couple having sex in an office cubicle with the headline: ‘Caught red-handed at’ and the BPO’s name. Text accompanying these pictures also admonishes: Indian Office Environment: Careful.

What can be seen

In the photographs, the woman is wearing a brown salwar-kameez and the man is wearing a white shirt and black trousers.

There are eight photographs, the first of which shows the couple kissing after which the series gets progressively more explicit.

The call centre mentioned is a very prominent one with branches in Gurgaon, Mumbai, Philippines and Bangalore. The centre was taken over by a multinational company in 2004 and currently has 10,000 employees, making it one of India’s largest BPOs.

Call centre reacts

The Mumbai branch is located in the city’s call centre hub in Malad.

Says a spokesperson from the BPO, “We are aware that these photographs have been posted on the Internet stating that they have been taken at our company. We deny that this has ever happened at any of our branches.

Also, the couple shown in the picture are not our employees and do not have any connection with the company. We just hope this dies a natural death.”

An employee stated, “This may be an attempt to discredit call centres at a time when India is becoming a major player in the sector. This is purely spam mail and has no credibility at all.”

What can a company do in a case like this?

Dr S Apranti, DCP, cyber crime cell, Mumbai police says, “In cases like this, one has to file a complaint with the cyber crime cell and the cell swings into immediate action. We will find out who has been sending these emails, connect the man with the machine and take action after that."

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